1.
Midwest Veterinary Referral Center, the specialty
vet group who performed Brinkley’s
surgery, and more specifically Dr. Jill Luther, VM, MS, Diplomate ACVS. She could not have been more professional and
compassionate about the situation, in handling Brinkley and answering my
numerous questions. The entire staff at
MVRC was equally as wonderful in returning calls, emailing documents in a
timely manner and following up after the surgery. They all went above and
beyond in my book.
2.
PurinacarePet Insurance, who paid out on Brinkley’s insurance claim in a timely and
efficient manner. Not only did they
pre-qualify the claim for me so it would payout once the bills came in, Lisa,
an underwriter, specifically contacted me when a piece of information was
missing, as well as emailed me while the claim was in process just to keep my
up-to-date of when I should receive the reimbursement check.
3.
My work… what other company would be so
wonderful to understand what a huge deal this was to me. To so many others she’s ‘just a dog’, but at
the office they know how important my pets are to me and had no qualms with
providing me the time off to make the numerous vet visits.
4.
Orthodogs Yahoo Group, you are awesome. There are so many knowledgeable people that
are going through or have gone through the exact same experiences. Everyone in the group is so willing to share
whatever advice and opinions they have to help someone first experiencing a
situation like Brinkley’s.
5.
To my friends both online and over the phone who
have provided referrals, advice, experience and simple phone calls to see how
we were doing. This probably meant the
most to me! I had no idea how many
supportive people Brinkley (and I) had in our lives.
So again, a big thanks to those who played such an integral
part in Brinkley’s recovery. I hope that
no one who is reading our story has to go through this, but please feel free to
contact me for any questions you have about our experience. Now that I know how important it is to have
experienced support, I am ready and willing to provide whatever help I
can.
